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San Juan County needs your help to expand high-speed internet in your area

High-speed internet, also known as broadband, is no longer a luxury. It is a crucial tool needed to be able to fully participate in society. San Juan County is developing a broadband plan to expand high-speed internet access, availability, and affordability to all residents — and your help is needed!

Tell us about your internet connection at home by taking our San Juan County Broadband Survey. Do you have internet access at home? At your place of business or work? If so, does the speed meet your needs, or is your patience tested daily with a “loading . . .” screen? Is your access limited by data caps or available speeds? Has home internet become unaffordable to you? We want to know.

Do you live on tribal lands and find it difficult to connect? Or cannot connect to the internet? Is lack of access to reliable internet impacting your business on tribal lands? 


We want to know! 


Your responses to our Broadband Survey will help us understand what local connectivity looks like for you right now and guide us in closing the gap between those with and without access to full digital opportunities.

You can also help us by taking the 60-second Utah Internet Speed Test from the Governor’s Office of Economic Opportunity to help us map internet speeds throughout the community.

Your internet speeds can vary during the day based on a variety of factors, so we need you to take the speed test multiple times at home, work, or anywhere you connect to the internet.

The Internet Speed Test results will help identify areas that lack high-speed internet connections and direct funding towards providing high-speed internet access where it is needed most throughout the County.

No Internet? Call Us

If you don’t have access to the internet or have no available internet service, please call our hotline at 435-264-8880 to let us know.

Share, share, share!

We need to hear from you, your neighbors, your friends, your grandma, your aunt with typos in her text messages, your colleague whose computer buffers in a meeting at home … everyone!

Access to high-speed, reliable, and affordable internet is critical to full participation in society.

High-speed internet is no longer a luxury. Internet access is a critical component to connecting with loved ones, virtual learning, e-commerce, telework, and telehealth. Many residents in the San Juan County area do not have access to high-speed internet or connected devices. The gap between those with internet, access to devices, and digital skills and those without – called the digital divide – leads to economic, social, and political disparities for underserved populations. 


According to the U.S. Census Bureau’s 2021 American Community Survey

  • More than 1,983 San Juan County households do not have any home internet connectivity for a variety of reasons. 

  • About 1,891 San Juan County households do not have a connected device at home such as a computer, smartphone, or tablet. 


In creating the San Juan County broadband plan, our County will be positioned to utilize historic investment and expand broadband access to households in need. The San Juan County broadband plan will inform the statewide digital connectivity plan and represent the needs of the residents and businesses in San Juan County. 

Internet 101

Broadband internet, commonly referred to as high-speed internet, uses high-speed transmission technologies such as fiber, wireless, satellite, digital subscriber line, and cable to provide internet access. In order for your internet connection to be considered broadband, your internet speeds must be at least 25 Megabits per second for downloads and 3 Mbps for uploads. Broadband is an essential resource for everyone, because it allows us to access the full potential of the internet.


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What does internet speed mean to me?

Illustration of an all-in-one computer and keyboard


Illustration of an all-in-one computer and keyboard, tablet and smart phone


Illustration of an all-in-one computer and keyboard, tablet multiple smart phones and laptop computer.


Illustration of two all-in-one computers and keyboards, multiple smart phones and laptop computer.


Illustration showing a large number of computer devices including, desktops, laptops, smart phones and tablets.

500-1000 Mbps

Send emails, search Google, stream videos in high definition (HD) on a single device,

stream music

Stream in HD on a few devices, play online games, run 1-2 smart devices, complete a

video call

Stream in 4K on 2-4 devices, play online games with multiple players, download big files (500 MB to 2 GB) quickly, run 3-5 smart devices

Stream 4K on 5+ devices, download very big files very quickly (2 to 30 GB), run 5+ smart devices

Stream in 4K on 10+ devices, download and upload gigabyte-plus-sized files at top speed, run 10 or more smart home devices with no delays

A high-speed internet connection has become an integral part of everyday life and is more than just having access to the web; it’s having the necessary bandwidth from a home or business to connect, learn and work.

Access to high-speed internet lays the foundation for quality healthcare, educational opportunities, and economic growth throughout Utah.

Affordability Options

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) benefit program that helps ensure that households can afford the broadband they need for work, school, health care, and more. The ACP provides eligible households $30 off their monthly internet bill. Additionally, eligible households can receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers with a $10 to $50 contribution toward the purchase price.

To learn more about the ACP and see if you are eligible, visit

While San Juan County is a developing broadband plan to close the digital divide in southern Utah, there is funding available right now to help you access high-speed internet if you qualify

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Contact Us


San Juan County

117 South Main St.

Monticello, UT 84535


Contact us to get the materials and surveys in another language.

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